myTOYOTA Shuttle Support

Users can select the Feedback option in the Menu to send comments and request tech support as needed

After trip is completed, give your trip a rating by selecting the stars Comments will be presented in relation to your rating that you can select

Tap the ride booking to see the Boarding Pass with vehicle details and pickup info Confirm your trip by swiping on the boarding pass before boarding the vehicle Present the Boarding Code to your d...

Tap on the Menu Icon on the upper left portion of the screen Select Manage Rides Tap on a trip box to view more information about a booking Ride cancellations can be made from here, if needed

You can book your trips for both Home To Work and Work To Home services on available to select dates (in More Dates) when booking After booking a ride, you can book a new ride immediately for anot...

Make sure to book before the following cutoff times: Home To Work—6:00PM the day before your trip Work To Home—3:00PM the day of your trip   Kindly note: 15-30 minutes after cutoff time, passengers...

Select Book a Ride in the Menu Section Tap to select the correct service type: TFS Home To Work Service (Manila) TFS Work To Home Service (Manila) TFS Home To Work Service (Lipa) TFS Work To Home...